Accessibility Statement

Accessibility statement for Plymouth Hospitals Charity 

This accessibility statement applies to https://www.plymouthhospitalscharity.org.uk 

This website is run by Plymouth Hospitals Charity. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts 

  • zoom in up to 300% without the text spilling off the screen 

  • navigate most of the website using just a keyboard 

  • navigate most of the website using speech recognition software 

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is 

This is a new website, published September 2025. As we continue building and refining our site, we are actively working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This includes: 

  • Conducting accessibility audits 

  • Implementing user feedback 

  • Testing with assistive technologies (e.g., screen readers, keyboard-only navigation) 

 

Current Status 

Because the site is still under development, you may encounter accessibility issues. We appreciate your patience as we work to improve the experience for all users. 

 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

Email plh-tr.plymouthhospitalscharity@nhs.net 

Call 01752 430332 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on plh-tr.plymouthhospitalscharity@nhs.net. We’ll consider your request and get back to you in 7 days. 

 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person 

We are able to access text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

We are able to access audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter in person or via video link using SignLive. 

If you could contact us via plh-tr.plymouthhospitalscharity@nhs.net in advance, so that we can ensure we have access to the correct equipment. 

Technical information about this website’s accessibility 

Plymouth Hospitals Charity is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.